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DIRECT MARKETING-OFFICE SUPPLIES-BUSINESS FORMS-PRINTING

 

THE COMPANY

Privately owned Manufacturer and Catalog Marketer of Clinical Records, Office Systems and Supplies to Health Care Professionals.

THE SITUATION

Company on the verge of insolvency. Acquired, with own funds, via a bulk sale. Negotiated a non-judicial settlement with creditors. Most production (printing) was subcontracted; company carrying over 1,500 stock keeping units; the catalog was over two years old; a substantial portion of receivables were over ninety days.

ACTION

Consolidated the direct marketing operation with an existing printing operation that I owned; cut inventories and stock keeping units in half while expanding product line into insurance forms and office supplies; produced new catalogs and stand alone mailers.

Targeted mailings yielded 2% response from new customers; developed and implemented telemarketing program yielding responses in excess of 30%; reduced average receivables to 42 days; devised and implemented complete PC based marketing information system.

RESULTS

Sales increased by 250%; Achieved EBIT in excess of 20%; the company was eventually sold to a strategic buyer.

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© 1999, 2001 R.N. Seidman & Partners, Ltd.